Foodpanda-Connecting Hungry People to Great Food!

31 Dec 2014


Tired of the same food for lunch everyday? Cooking is just never your cup of tea? Nothing's good to eat around your place? Too lazy to drive through the horrendous traffic just to indulge in your favourite restaurant? Try Foodpanda!

As a food delivery company, Foodpanda has been connecting hungry people to great food since its inception in 2012. With just a few clicks behind the monitor, you could have your fresh hot food delivered right to your doorsteps. With operation spanning across 5 states in Malaysia and dozens of restaurants collaborating with Foodpanda, you can officially render your kitchen useless. 

Enter your city and area to locate your nearest restaurants

With Foodpanda, all you need is to do is to enter your post code and you can straight away browse through Foodpanda online menus from list of your nearest restaurants. From Japanese food to Korean cuisine, Western to Oriental, you name it, Foodpanda has it!

I personally find Foodpanda very convenient especially during finals. Studying is always the time when you start to think of your favourite cuisine. And long before you realize it, you are already drooling. It is at that moment that you wish to just put away everything, grab your car key, step on the pedal and rush to the nearest restaurant! Yet, you will soon come back to your senses and realize you will be stuck with your books and cup noodles for the rest of the night. Well, now that Foodpanda is in town, I can officially say goodbye to these days!

So last Wednesday, I was in the midst of studying when my hunger got the best of me again. And just when I thought I had to stop thinking of food, I suddenly thought of Foodpanda. Realizing that Foodpanda is the answer to my hunger, I decided to give it a shot.

Foodpanda website is quite easy to navigate around. Things are quite neat and it didn't take me a long time before I placed my order for Dome through Foodpanda at 6.22pm. With the promised delivery time of 1 hour, I was expecting to have my dinner at 7.30pm. 

Done ordering!

I received a call from Foodpanda roughly 10 minutes after, saying that one of my ordered items was not available on that day. Personally, I feel 10 minutes response time from a food delivery company is alright. I was also informed that kitchen was quite busy on that day and it will take one hour and 15 minutes to have the food delivered to me. Fair enough for a good food.

Then, it was already 8pm and still there's no sign of Foodpanda delivery staff. Fortunately, you can straight talk to their customer service staff online. I checked with the customer service staff twice and was twice promised that my food will reach me in another 10 minutes. Half an hour gone by and with no sign of my food, I decided to vent my frustration by calling Foodpanda HQ.

Response from Foodpanda Customer Service

Finally, after 3 hours of waiting, my 'hot' food arrived at 9.45pm. My dinner had then become my supper. Despite the lateness, the food still taste quite alright. So, there you have it, my first attempt to online ordering through Foodpanda.

Dinner finally!

Foodpanda did connect to me afterwards and rewarded me with cash voucher for their lateness. 

So, come to this state, if you ask me, will I try Foodpanda again? Yes.... but but but.. why?

To be fair to them, the traffic and weather condition during that night were bad for delivery. Rain was quite heavy, needless to say, traffic was bad as well. And it so happened that I placed my order during peak hours, and I should have expected the kitchen to be busy. So, despite the lateness, I still feel Foodpanda has lots of potential and prospects to offer, and of course I will give it a second try! But before that, let me offer my suggestions. So here's my two cents.

1. Despite rating the order confirmation as alright, I feel Foodpanda can do better. I understand that my order had to travel its way to Foodpanda HQ in KL before it was relayed to Dome in Penang. For that, I feel some time has been wasted. Thus, if there's a Foodpanda centre handling all the order in every state of the operation, I believe the efficiency will be faster since they only have to manage the order from that very state alone.

2. If possible, have the menu updated daily. Have a staff to confirm with restaurants if all the food featured on Foodpanda menu is available on that day. This will surely help to save both Foodpanda and the customers some troubles.

3. Online Customer Service response time was quite slow. I had to wait quite awhile before they responded to me. Something to look into. 

Despite all, my compliment still goes to Foodpanda for their well-designed website. It was really very user friendly and easy to navigate around. Ohya, before I forget, the delivery staff was very friendly as well. My frustration and anger faded the moment she apologized and smiled to me (was trying to take a photo with her but she was too shy). 

And not to forget to thanks The Butterfly Project Malaysia! Follow them for the latest exciting projects!

Till the next time!

+Wondermilk @ Publika Solaris Dutamas

22 Oct 2014

Now this is actually a long overdue post, but hey, better late than never right. Anyway, during my semester break last August, I actually took a short getaway to Singapore (click here in case you miss it) and KL. During my stay in KL, I stayed at Solaris Dutamas, which is just right above Publika. Gosh, how I love that place. I can just come down to enjoy all the nice food and cafe whenever I want to. Ugh, I really miss staying there.

So this day before we were scheduled to go back to Penang, we went down to have our breakfast and stumbled upon a nice looking cafe by the name of +Wondermilk. Now I have always liked milk and I will go crazy for anything with the word milk in its name. (Alright, I'm being a bit too exaggerate.) The cafe looks so cute from the outside and straightaway I know where we were going to have our breakfast! 

The interior is beautifully designed with pennant banners and vintage decorations. There is also a corner with some greens just beside the entrance. I really like the interior of Wondermilk, it gives a very artsy and comfy vibe which I don't mind being there all day. 
While waiting for our food, I took out my camera and start snapping! They also have a corner selling vintage items designed by designers and artists. All the things are so cute and irresistible!
Wondermilk has a sister company named Cuppacakes which specializes in baking and designing cute cupcakes. There are variations of flavors to choose from. I was so indecisive in which to order. Can I just have them all? (/◕ヮ◕)/ 
Aren't they cute??
They also cater to special celebrations and other occasions. What's great is that you get to customize your cupcakes to your desired preference. Awww, don't you think it's so sweet and lovely to have your own customized little cupcakes? 

You can check their website here to have more info. 
Did I mention they sell cookies too? Not only cookies but also cakes, they are all packed in jars. It's so creative and it would be nice to give it as a gift to your friends. 
All the photos taken turned out to be so nice because we picked the window seat to have adequate sunlight for the photos! Haha =)
And here comes our food!
Choc Marshmallow cupcake
Now we are not unfamiliar with cafe selling coffee, but never had I come across a cafe that specialized in selling specialty milk. For milk lovers, this is a must for you to visit this cafe!! I'm being very serious! They are not any ordinary milk but fresh milk with wonderful flavors. I ordered Macadamia because it's my fav! They have 7 different flavors to choose from - Vanilla, Toffee, Macadamia, Banana, Caramel, Irish Cream and Butterscotch. Writing this is making me craving for their milk now. >< 
Chicken & cheese baked potato | RM 8.90
 The amount of chicken and cheese were generous. It was well baked with a fluffy interior and crisp skin,  
 I forgot the name of this dish but it's penne with tuna and mushroom. I didn't know tuna and pasta can be such a perfect combination, it's rich and creamy. Dear and I love this! If you know me well, you will definitely know that I only eat pasta with white sauce. Although it's kinda fattening, but but.. I just can't help it. (≧ロ≦)

Wondermilk is one of my favourite cafe now. I would be really really glad if they have a branch in Penang. Would you consider of opening a branch in Penang? ヽ(^。^)ノ For milk lovers like me, you should really give it a try and you will not regret! 

Lot G2-7/G2-8,
Publika, Solaris Dutamas, Jalan Dutamas 1,
 50480 Kuala Lumpur, Malaysia
Tel : 03-62111092
Official Website : Here

Other Outlets:
+Wondermilk (Damansara Uptown)
41 Jalan SS 21/1A Damansara Utama,
47400 Petaling Jaya, Selangor, Malaysia
Tel : 03-77258930

+Wondermilk (Citta Mall)
Lot G-48 Citta Mall, 
Jalan PJU 1A/48, Ara Damansara,
47301 Petaling Jaya, Selangor, Malaysia
Tel : 03-78317296

Sue's internship diary #1

19 Oct 2014

It's my last academic semester in USM. I initially thought I would be very free and leading a everyday-is-a-holiday life for this very last semester since I only have classes on Tuesday and Wednesday. Yep, don't jelly me, I have like 5 days to slack off. But I was so wrong. I totally forgot the fact that I have to find an internship for next year.

Although the official date for our internship is March 2015, which we still have around 4 months, but people around me are starting to worry that they couldn't get an offer. Of course I am worry too, but I'm more worried that I couldn't get into the company that I desired. Getting an internship it can be easy and it can be hard, it depends on what you want. If you simply want an offer for the sake of your course's requirement, then it would be easy. But if you want to learn something which is related to the field that you wish to pursue, then you might need some luck. Especially big companies, they are more stringent in terms of their interview selection. 

At this stage, I realized that academic results are extremely important. You must have heard how people say university life is honeymoon, once you secured yourself in a university then you're safe. *unless you're a private college student* BULLSHIT. If you're at this stage and is eager to get a job in a reputed company, the first requirement is your CGPA. Now some of you might think the most important thing is your performance during the interview. What if you are not even shortlisted? Some companies list their requirements for example CGPA 3.5 and above. Those students who are not qualified will never have a chance to show the employer what they have in them. I am not saying that result is everything that it takes to get a good job but it is crucial for your first job. Even though some companies they don't mention their result requirement for candidates, you will have the edge over the other candidates if your result is good because normally the first thing they screen through is the results. Once you are shortlisted for the interview, show the interviewer your true colors and be confident!

I have sent in my resume to a few companies, but I have only called for interview by one company. No calls or emails from the rest. To make it worse, some of my coursemates has gotten an offer. Then you will start to think a lot, you will think 'What about don't be so picky, no matter what job scope it is, as long as I get an internship.' I think that will be my last plan. Been thinking a lot lately. All this while, I was quite clear about what I want to do in the future. To be honest, I was proud of it because  I thought I had a very clear direction than some of my friends. But only I realized that I don't like it. It's not easy to deny what you have decided for yourself since you have always thought that following that direction is correct. Anyway, life is not a bed of roses, sometimes it's not as smooth as you think and that's how we grow right? Just stay positive. God knows what's the best for you. 

To those who are also in the midst of seeking an internship or a job, good luck and all the best! 
To those who are still studying, enjoy your schooling days!

Have a nice day!

Singapore Getaway Day 3 : Marina Bay

3 Oct 2014

We spent our last day in Marina Bay, the most luxurious place in Singapore before heading back to Malaysia. When I think about Marina Bay, the first thing comes to my mind is the iconic design of the building and its infinity pool in the Skypark. I never had the chance to experience swimming 57 storeys above the ground. What will it be like to swim on top of the world while enjoying the magnificent view? hpmm.. I think I just gave a hint, hehehe. *someone please take note*
Our first stop was to visit Gardens by the bay (next to Marina Bay Sands), the 101-hectares horticultural garden and Singapore's premier urban outdoor recreation space. Visiting this place in the morning is not a really good idea as we had to walk under the scorching sun. You can't really get a thrill out of it. No regret though. I wish I could take a stroll here during the night time as all the lights will be dreamily lit up and the view is breathtaking. I have seen them in the photos!

Want to get a closer look of the futuristic Supertrees? You could take a stroll along the 128 metre-long aerial walkway which offers a spectacular view of the skyline.

We can't stand long at the outdoor, there's not a breath of wind and we felt like we were being put into a hot oven. In order to find ourself a shade or somewhere with air-conditioned, we quickly bought the ticket to get into the Flower Dome. There's actually two conservatories at Gardens by the Bay, namely Flower Dome and Cloud Forest. They are actually giant green houses with flowers and trees from all over the world. Since we did not have enough time to visit both and we are not really fond of flora and fauna, we chose to visit only Flower Dome.
My favourite flower among all, don't you think it's dreamy? I felt like I was in the wonderland.
Trying to take photo with the arch but there were people kept photobooming. Ewen and me looked so happy.
Tadaa! Finally we got one!
The fake candid shot.
I would rather get these flowers than roses. They are so pretty!

The lobby of Marina Bay Sands.
The shoppes - It's women's heaven!

There's a gigantic acrylic and stainless steel bowl-like structure at the entrance. It is named rain oculus which functions as a skylight and also a rain collector. When rain is collected, it will create a whirlpool motion with the water falling 2 storeys through a hole at the center of the Oculus. Ewen told that when you speak to the Oculus with normal volume, the person standing opposite can actually hear what you say. We tried and it worked! Amazing!
We came across this LV retail shop that is floating on the water!
The ArtScience Musuem is the most environmentally sensitive building in the development, the shape of the building is interpreted as a lotus-flower and the roof deftly collects water and light for the musuem's use. 

That's pretty much of my trip in Singapore! I hope you guys enjoy!

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